business intelligence tools 2009

Santam transform claims processing capabilities and improve business efficiency with TIBCO Software

PALO ALTO, CA – (Marketwire – TIBCO Software October 28, 2009) – Inc. (NASDAQ: TIBX) announced today that Santam, the largest insurer in the short term in South Africa, has selected TIBCO Software to improve the customer experience and manage insurance policies and programs more effectively.

Optimizing TIBCO iProcess ™ Suite TIBCO ActiveMatrix BusinessWorks ™ and TIBCO BusinessEvents ™, Santam will create a new claims processing platform over the next 18 months that will form an essential part of its transformation agenda of insurance services (ISTP). The program changes the game will feature one of the largest IT projects the company has ever undertaken and is essential to the successful upgrade of its customer claims process. The aim of this project is to improve the customer claims experience and increase the effectiveness of all related processes, while scaling the claims processing capacity by a factor of two by the end of 2011.

Jan de Klerk, Chief Information Officer, Santam said: "Think Big, which represents one of the fundamental values Our company has the ability to innovate and exploit technology for competitive advantage. In a competitive insurance we needed a solution that would help the effectiveness of the training process, enhance our business agility and help reduce costs. With the implementation of the next generation, Santam expects to achieve productivity gains between 30 and 60 per cent in selective areas. "

Santam TIBCO selected not only because its range of products and solutions may offer effective Maximum activity, but following the success of a series of test which showed his experience and ability to manage such a major undertaking. TIBCO has also been able to ensure that its solutions would be sustainable and able to integrate not only with existing systems, but also the basis for the renewal inheritance without the need to "rip and replace" the elderly Natural Adabas platform.

"Organizations need a truly dynamic IT environment that connects disparate elements and provides a clear understanding and contextual processes and information in order to use the right business strategies ", said Fabio Pulidori, Vice President, EMEA Field Operations, TIBCO. "We are very proud that Santam has selected TIBCO as a partner in such a project as significant. The powerful combination TIBCO's solutions will ensure that the coming years Santam may increase significantly the number of applications processed, to reduce fraud and improve enterprise efficiency and agility. "

About TIBCO

Technology TIBCO digitized Wall Street in 80 years with its event-driven "Information Bus", which helped make real-time business a strategic differentiator in the years 90. Today, TIBCO's infrastructure software gives customers the ability to constantly innovate by connecting applications and data in service-oriented architecture, streamlining activities through business process management, and giving people the information tools and information they need to make faster smarter decisions, what we call The Power of Now. TIBCO serves more than 3,000 customers in worldwide with offices in over 20 countries and an ecosystem of over 200 partners. Learn more about www.tibco.com.

TIBCO BusinessWorks TIBCO ActiveMatrix, TIBCO iProcess Suite, TIBCO BusinessEvents, The Power of Now, and TIBCO Software are trademarks or registered trademarks of TIBCO Software Inc. in the United States and / or in other countries. All other product and company names and trademarks mentioned herein are the property of their respective owners and are mentioned for identification purposes only.

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