business use case model

does anyone have Afuah and Tucci’s Internet Business Models and Strategies?

and could they tell me what questions follow case 2 Webvan reinventing the milkman? pretty pls!

pretty pls

Business Analysis Model – StarUML

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Tags: actor perception in business use case modeling, business use case model example, business use case modeling, design, software, tools, uml, web2.0